Your personal data matters to us. This page explains exactly what information u77 collects from players in the Philippines, how it is used, and how it is kept secure.
A quick look at the key data security measures that protect every u77 player account in the Philippines.
All traffic between your device and u77.app is encrypted using SSL. Whether you are on Wi-Fi in Manila or mobile data in Cebu, your login details, transaction data, and account information travel securely and cannot be intercepted in transit.
Identity documents submitted during KYC verification are used only for the purpose of confirming your identity before withdrawals. This data is stored securely, access is restricted to authorised verification processes, and it is not shared with third parties for marketing purposes.
Logins from new devices and withdrawal requests trigger a one-time password sent to your registered Philippine mobile number. This two-factor step means that even if your password is compromised, your account and PHP balance remain protected from unauthorised access.
u77 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used to operate your account, process your PHP transactions, and keep the platform compliant — nothing else.
u77 only collects the personal data that is actually necessary. Registration requires a valid email address and mobile number. Additional data — such as government ID details — is only collected when required for identity verification before withdrawals are processed.
You have the right to access, correct, or request deletion of the personal data u77 holds about you. You can also request a copy of your data or ask us to stop using it for certain purposes. Contact [email protected] to exercise any of these rights.
Email us at [email protected] for any data privacy concerns. You can also check the FAQ for common account and privacy questions.
This Privacy Policy describes how u77 collects, uses, stores, and protects personal data provided by players who use the u77 platform at u77.app. It applies to all users of u77 in the Philippines, including registered account holders and visitors to the website.
By registering an account on u77 or continuing to use the platform, you acknowledge that you have read this Privacy Policy and understand how your data is handled. If you do not agree with any part of this policy, you should not create an account or continue using u77.
This Privacy Policy should be read alongside the u77 Terms & Conditions. Both documents together govern your use of the platform.
u77 collects personal data in several ways depending on how you interact with the platform. The categories of data collected include:
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Email address, mobile number, date of birth, chosen username | At account creation |
| Identity Data | Full legal name, government ID type and number, date of birth | During KYC verification |
| Financial Data | Bank account details, e-wallet identifiers, transaction history in PHP | On deposit or withdrawal |
| Technical Data | IP address, device type, browser, operating system | On each platform session |
| Activity Data | Bets placed, games played, login timestamps, session duration | During platform use |
| Communications Data | Support messages, emails to [email protected] | When you contact us |
u77 does not collect data that is not necessary for operating your account or meeting legal obligations. We do not collect social media profile data or purchase data from data brokers.
The personal data u77 holds is used only for the following purposes:
u77 does not use your personal data to send you unsolicited marketing communications without your prior consent. Where promotional communications are sent, you will have the option to opt out.
u77 processes your personal data under one or more of the following legal bases:
u77 does not sell or rent your personal data to any third party. We may share your data in the following limited circumstances:
All third parties with whom u77 shares data are required to handle it securely and in accordance with applicable data protection requirements. u77 does not share your data with advertising networks or data brokers.
Before your first withdrawal can be processed, u77 requires you to complete identity verification using a valid Philippine government ID. This Know Your Customer process is a standard requirement for online gaming platforms and is designed to confirm your age and identity.
The identity documents and information you submit during KYC are:
Accepted government IDs for KYC on u77 include Philippine National ID, passport, driver's licence, SSS ID, and other valid Philippine government-issued identification documents. u77 may request updated documentation if your existing verification data becomes outdated or if additional checks are required.
u77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve the overall experience. A cookie is a small file stored on your device by the browser when you visit a website.
The types of cookies u77 uses include:
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the u77 platform normally.
u77 retains your personal data for as long as your account is active and for the period required after account closure to meet legal and regulatory obligations. Specific retention periods are as follows:
When data is no longer required for any of these purposes, u77 will securely delete or anonymise it in a manner that ensures it cannot be recovered or attributed to any individual.
As a u77 player in the Philippines, you have rights regarding the personal data we hold about you. These include:
You can request a copy of the personal data u77 holds about you. We will provide this within a reasonable period of receiving your verified request.
If any personal data u77 holds about you is inaccurate or out of date, you can request that it be corrected. Some corrections may require supporting documentation.
You can request deletion of your personal data. Note that u77 may be legally required to retain certain records even after an account is closed, which may limit deletion requests for specific data categories.
You can object to u77 processing your data for certain purposes — such as direct marketing communications. You can withdraw consent for optional communications at any time.
You can request that u77 provide your personal data in a structured, machine-readable format so you can transfer it to another service where technically feasible.
To exercise any of these rights, contact u77 at [email protected]. We may need to verify your identity before processing a data rights request.
u77 is strictly intended for players aged 21 and above. u77 does not knowingly collect or process personal data from persons under the age of 21. If we become aware that an account has been registered by a person who is underage, that account will be suspended immediately and any funds held will be handled in accordance with our Terms & Conditions.
If you believe that someone under 21 has registered an account on u77, please notify us immediately at [email protected]. We take underage access seriously and will investigate promptly.
u77 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When material changes are made, we will post the updated policy on this page with a revised effective date.
For significant changes that affect how your data is used, u77 will take reasonable steps to notify registered players — for example via account notification or email to your registered address. Your continued use of u77 after an updated policy is posted means you accept the revised terms.
We recommend reviewing this page periodically so you are always up to date with how u77 handles your personal data.
For any questions, concerns, or requests related to how u77 handles your personal data, you can reach our support team at any time:
You can also browse answers to common questions about accounts, verification, and privacy in the u77 FAQ.